The 10X Capital Podcast

The 10X Capital Podcast is a podcast that interviews the world's leading institutional investors. Previous guests include The Ford Foundation, Northwestern University Endowment, CalPERS, Stepstone, and other top limited partners.

E93: Why Do Most VC’s Underperform?

E93 • Sep 10, 2024 • 30 mins

John Gleeson, Founder & General Partner at Success Venture Partners sits down with David Weisburd to discuss the underappreciated secret to Venture Capital success, why operator LP’s outperform, and the math behind portfolio concentration.

The 10X Capital Podcast is part of the Turpentine podcast network. Learn more: turpentine.co

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X / Twitter: @dweisburd (David Weisburd) @JohnGleeson10 (John Gleeson)

LinkedIn: John Gleeson: https://www.linkedin.com/in/johngleeson10/ Success Venture Partners: https://www.linkedin.com/company/success-venture-partners/ David Weisburd: https://www.linkedin.com/in/dweisburd/

LINKS: Success Venture Partners: https://successvp.com/

Questions or topics you want us to discuss on The 10X Capital Podcast? Email us at [email protected]

Speakers

John Gleeson

Guest • 85%

John Gleeson

Guest • 0%

David Weisburd

Host • 15%

John Gleeson

Guest • 0%

David Weisburd

Host • 0%

Chapters

0:00	Episode Preview
1:43	Introduction to Success VP and its founding story
3:43	The role of customer success in increasing startup value
6:00	Common mistakes founders make in customer success
7:40	Specialization in customer success roles
8:43	Metrics for balancing sales and customer success efforts
12:28	The importance of empathy and customer feedback in product development
14:54	Why customer success often gets less attention than sales in Silicon Valley
17:54	Success VP fund thesis and investment strategy
20:05	How Success VP gets into top deals and the value of customer success
23:31	Building operator LP capacity and leveraging networks
26:25	Portfolio construction and strategy alignment
29:28	Closing remarks

Transcript

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